Some of your questions may be answered already in Frequently Asked Questions or in the Your Account area. You can also type a topic in the search box at the upper right of any page on the SnoPUD website to find pages dealing specifically with your topic.

Customer Service & Billing Questions
425-783-1000 (weekdays 8am-5:30pm) 
Online submission form
PUD offices (local offices: 8am-5pm; main office: 8am-5:30pm)
(The busiest days are the 1st, 15th and last two days of the month and Mondays. The best times to call are 9am to 11:30am and 1:30pm to 4pm.)

Report a Power Outage (by phone only)
Automated 24 hours a day, 7 days a week
425-783-1001 (toll-free at 1-877-783-1001)

Payments
Online via SnoPAY (click here)
PUD Local Offices and Payment Stations
888-909-4628 (automated)

Starting or Stopping Service
425-783-1000
PUD offices

Report a Streetlight Outage or Problem
425-783-1000
Online submission form

Comments, Complaints, Suggestions & Questions
425-783-1000
Online submission form

Additional PUD Phone Contacts

Customer Service:

425-783-1000
(M-F, 8am to 5:30pm)

Toll-free:

1-877-783-1000
Western Washington & outside Everett

Mailing Address:

For Correspondence:
Snohomish County PUD
PO Box 1107
Everett, WA 98206-1107

For Bill Payments:
Snohomish County PUD
PO Box 1100
Everett, WA 98206-1100

Street Address:

Snohomish County PUD
2320 California Street
Everett, WA 98201
(M-F, 8am to 5:30pm)

Letter of Credit Fax#:

425-783-8221
(for proof of satisfactory credit history)

TDD (Deaf or Hard of Hearing):

425-783-8660